Privacy Policy

Last Updated: 01-07-2026

At Inaya Scientific, we respect your privacy and are committed to protecting the personal information you provide when visiting or purchasing from InayaScientific.com.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect personal information when you create an account, place an order, contact us, subscribe to updates, or otherwise use our website.

The information may include:

  • Full name

  • Phone number

  • Email address

  • Billing and delivery address

  • Company or institution name

  • Order and purchase details

  • Account login information

  • Payment and transaction information

  • Messages, inquiries, and customer-support records

  • IP address, browser type, device information, and website activity

Please provide accurate and updated information when placing an order.

2. How We Use Your Information

We may use your information to:

  • Create and manage your customer account

  • Confirm and process orders

  • Arrange product delivery

  • Communicate about orders, payments, returns, or support requests

  • Provide quotations and product information

  • Improve our website, products, and customer service

  • Prevent fraud, misuse, and security threats

  • Maintain business and transaction records

  • Send promotional messages with your permission

  • Meet applicable legal, regulatory, and business requirements

We will only use your information for legitimate business purposes and as permitted by applicable law.

3. Payment Information

Payments may be processed through banks, mobile financial services, payment gateways, or other third-party payment providers.

Your payment provider may collect and process information according to its own privacy policy and security procedures. Inaya Scientific does not control how independent payment providers handle your information.

We do not intentionally store complete card numbers, PINs, passwords, or other sensitive payment credentials on our website.

4. How We Share Information

We may share necessary information with trusted service providers involved in operating our business, including:

  • Delivery and courier companies

  • Payment gateways and financial institutions

  • Website hosting and technical service providers

  • Analytics and marketing service providers

  • Manufacturers, suppliers, or distributors when required

  • Government agencies or legal authorities when legally required

These parties should only receive the information necessary to perform their services.

We do not sell or rent customers’ personal information to third parties for their independent marketing purposes.

5. Cookies and Website Data

Our website may use cookies and similar technologies to:

  • Keep the website functional and secure

  • Remember your cart and preferences

  • Understand visitor activity

  • Improve website performance

  • Support analytics and marketing activities

You may manage cookies through our cookie consent tool or your browser settings. For more information, please review our separate Cookies Policy.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online transaction, or electronic storage method can be guaranteed to be completely secure. Customers should protect their account passwords and avoid sharing sensitive information through unsecured channels.

7. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete orders and provide customer support

  • Maintain accounting and transaction records

  • Handle returns, disputes, or warranty claims

  • Meet legal and regulatory requirements

  • Protect our legitimate business interests

Information that is no longer required may be securely deleted, anonymized, or retained where legally necessary.

8. Your Privacy Choices

Subject to applicable law, you may contact us to:

  • Request access to your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of eligible personal information

  • Withdraw previously provided consent

  • Unsubscribe from promotional communications

  • Ask how your personal information is being used

Some information may need to be retained for legal, accounting, security, order-processing, or dispute-resolution purposes.

To unsubscribe from marketing messages, use the unsubscribe option provided in the message or contact us directly.

9. Third-Party Links

InayaScientific.com may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy, content, or security practices of third-party websites. Please review their privacy policies before providing personal information.

10. Children’s Privacy

Our website and products are primarily intended for businesses, laboratories, educational institutions, researchers, healthcare organizations, professionals, and adult customers.

We do not knowingly collect personal information directly from children without appropriate consent. A parent or legal guardian should contact us if they believe a child has provided personal information without authorization.

11. International Services

Some website hosting, analytics, payment, communication, or technical service providers may process information outside Bangladesh.

Where applicable, we will take reasonable steps to ensure that personal information is handled securely and in accordance with relevant data-protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, business practices, or applicable requirements.

The updated policy will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

Inaya Scientific
Website: https://inayascientific.com
Email: inayascientific@gmail.com
Phone: +880 1778-492798
Address: Delower Complex, 26 Shohid Nazrul Islam Sarak, Hatkhola, Dhaka 1203

By using InayaScientific.com or submitting personal information through our website, you acknowledge that you have read and understood this Privacy Policy.